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Circlepix Terms and Conditions

Terms and Conditions

Please read these terms and conditions carefully before using the services described below. By using these services, you acknowledge that you have agreed to become a party to and legally bound by these terms and conditions. If you do not wish to be bound by these terms and conditions, you may not access or otherwise use these services.


PIXmarketing Membership (formerly STAR Marketing)

All PIXmarketing memberships are available on recurring annual or month-to-month memberships. Agents on the month-to-month membership platform will have their credit card charged on the anniversary of their start date until Circlepix receives notice of membership cancellation. (If billing date occurs on the 29th through the 31st of the month, account will be billed on the 28th of each subsequent month.) Agents on an annual membership will have their credit card charged on the annual anniversary date of their membership; this will continue until Circlepix receives notification of membership cancellation. To cancel, please call 1-877-390-6630 during normal business hours and ask to speak with a customer service representative. Any unused portion of a prepaid membership is nonrefundable. All PIXmarketing memberships are priced for one agent. Agent agrees not to use membership for anyone other than himself or herself. There are additional fees for team members. Each additional team member will be charged the full price of an additional membership. Please call Circlepix to order for a team. All agents’ listing data provided either by automated data communication or manual upload to Circlepix will be entered into the PIXmarketing service. Agents are responsible for any and all uploaded content. Agent agrees to upload appropriate and applicable images only. Personal images are not considered acceptable. Any image that Circlepix deems to be inappropriate will result in a deactivation of that particular property’s media. Agent is responsible for any issues, legal or otherwise, that result from images posted to the PIXmarketing service. Agent agrees to be held responsible for all posted information on all media and agrees to not place, or allow anyone using the account (such as a team member) to place copyrighted material in the PIXmarketing service without the permission of the copyright owner. PIXmarketing media shall remain active on the Internet as long as an agent’s membership is active. Once a membership has been cancelled, all existing PIXmarketing media will become inactive. All PIXmarketing Listings will be available to be used in the PIXsocial platform as Marketplace Listings. These listings are added to our Marketplace Pool to be marketed on other agents’ social media pages. If agent does not want his/her listings included in the Marketplace Pool, it is his/her responsibility to remove the “Expand your reach” permission in the Circlepix back office. Property Sites will be linked to any website that Circlepix has an automated relationship with (see linking below), as long as a valid MLS number is provided. A Property Site will be linked to Realtor.com only if a valid MLS number is provided to Circlepix. Circlepix is not responsible for delays in linking to Realtor.com for factors outside its control, such as contradicting information between Circlepix and Realtor.com. Linking to Realtor.com or other third party sites will be free unless third party assesses a fee to Circlepix. Agent will be provided with links, both branded and MLS-compliant, and may manually link their Property Site to other websites. Other than those sites that Circlepix automatically links to or to which linking kits have been purchased, Circlepix accepts no responsibility for the linking of your Property Site. Any PIXmarketing member activating media for other agents will have their accounts immediately terminated. Accounts may not be shared. Circlepix reserves all rights to update these Terms and Conditions at any time.

PIXsocial Membership

PIXsocial provides automated social media marketing for real estate professionals. All PIXsocial memberships are available on recurring annual or month-to-month billing. Agents on the month-to-month membership platform will have their credit card charged on the anniversary of their start date until Circlepix receives notice of membership cancellation. (If billing date occurs on the 29th through the 31st of the month, account will be billed on the 28th of each subsequent month.) Agents on the annual membership will have their credit card charged on the annual anniversary date of their membership; this will continue until Circlepix receives notification of membership cancellation. To cancel, please call 1-877-390-6630 during normal business hours and ask to speak with a customer service representative. Any unused portion of a prepaid membership is nonrefundable. All PIXsocial memberships are based on single agent pricing and functionality. Agent agrees not to use individual membership for anyone other than himself or herself. Additional team members are required to pay full membership fees. Please call Circlepix to order for a team.

PIXsocial provides agents with My Content and Marketplace Listings for their Facebook, Twitter and LinkedIn profiles and pages.

  1. MY CONTENT is a continuously growing collection of real estate-related articles that are procured by the Circlepix’s marketing team. PIXsocial will automatically post My Content on behalf of the agent up to four times per week to the desired social media accounts according to the agent’s set preferences.
  2. MARKETPLACE LISTINGS are local listings of PIXmarketing users who have authorized Circlepix to allow other PIXsocial users to represent their listing on social media on their behalf. The listing agent’s name, brokerage and contact number are clearly displayed. PIXsocial will post at random a different local listing up to seven times per week (max posting is one per day depending on listing availability).

Both My Content and Marketplace Listings incorporate voluntary lead-generating systems. To cancel any auto-renewal, please call 1-877-390-6630 during normal business hours and ask to speak with a customer service representative. Circlepix reserves all rights to update these Terms and Conditions at any time.

Circlepix Free Trials

Free Trials may be issued in varying lengths for various products. At the end of any free trial of any length, regular applicable membership dues will be automatically charged to the agent’s credit card on file according to membership terms.

Third Party General Linking Information

  1. Listing information must be on third party site before Circlepix can post a Property Site URL. It is the agent’s responsibility to get each listing on third party sites.
  2. Circlepix must have required listing information before Circlepix can post Property Sites to requested websites (i.e. correct MLS number and address of home).
  3. Circlepix only sends Property Site URLs, and is not responsible for getting still images to MLS systems or other websites. Circlepix sends the Property Site URL to other third party sites, and is not responsible for the reliability of third party servers. When Circlepix sends Property Site URLs to third party sites, it can take up to 72 hours before data is reflected on third party sites. Circlepix can link Property Sites to personal websites with required login information. It is the agent’s responsibility to ensure that the Property Site has been linked to all requested websites. Circlepix is not responsible for any delays or problems with linking. If a Property Site has not been linked to a requested website, agent should immediately contact Circlepix to resolve linking issues. Circlepix will post Property Sites to MLSs according to MLS rules and regulations concerning Property Site format. Circlepix is not responsible for problems concerning the MLS. If Circlepix is not automated with the MLS an agent lists with, it becomes the agent’s responsibility to post the Property Site on the agent’s MLS. If agent needs help linking a Property Site, please contact your MLS tech support. Circlepix cannot assume responsibility for problems arising with the MLS.

Circlepix Self-Serve Memberships

Self-serve memberships have now been transitioned into PIXmarketing memberships and will be governed under PIXmarketing Terms and Conditions.

Circlepix Domain Names

Domain names purchased through Circlepix will remain active for one year or until the Property Site associated with the domain name becomes inactive, whichever comes first. Due to the unique nature of this product, all domain name sales are final and are nonrefundable. Agents that have purchased a domain name through Circlepix may transfer that domain name to another one of their Property Sites for a fee. Domain names can not be transferred to other real estate agents. Circlepix is not responsible for expired domain names. Any domain name that has expired will be governed by the Terms and Conditions of the issuing registrar. All domain names will be registered to Circlepix.com.

CirclePix reserves all rights to update these Terms and Conditions at any time.